Julie Pardy

Julie Pardy
Julie Pardy is a seasoned professional having spent more years than she cares to remember within the Financial Services regulatory arena. She is passionate about understanding, revealing and discussing the regulatory issues that affect us here in the UK. Dedicated to the detail and typically providing a refreshing and relevant view on the challenges linked to implanting and embedding regulatory change. As much as she loves just spending time unfolding the mysteries of regulation, she also aspires to successfully capture and share those nuances that define what good looks like.
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Recent Posts

Conduct, Data and Competence – What’s happening?

Posted by Julie Pardy on September 3, 2020

Certification, Conduct Rules Training, Directory Data and Conduct Rules Breach Reporting; are you ready and prepared?

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Topics: SM&CR

SM&CR, The Investment Association and the FCA

Posted by Julie Pardy on July 3, 2020

On a very hot and sunny Tuesday in June, I was delighted to be invited to talk to Investment Association members on the topic of SM&CR.  Joining a line-up that included David Blunt, Head of Conduct Specialists at the FCA, Angela Hayes from TLT, Natasha Cork from HSBC Asset Management and Sarah Thwaites, Senior Policy Adviser at The IA.  The afternoon was given over to discussing regulatory expectations around SM&CR and practical experience of the dual regulated regime in Banking.

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Topics: SM&CR, regulation, FCA

Implementing Certification in solo-regulated firms - the challenges and priorities

Posted by Julie Pardy on June 29, 2020

On Thursday 4th June, 2020, Julie Pardy, Director of Regulation & Market Engagement (Worksmart) joined the London Institute of Banking and Finance (LIBF) to discuss the implementation of SM&CR for solo regulated firms, particularly the challenges and priorities for those teams responsible for implementation.

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Topics: SM&CR

PIMFA Virtual Fest - thriving in extraordinary times.

Posted by Julie Pardy on June 11, 2020

The world of work has changed beyond recognition for most of us over the last few months. And when PIMFA approached us here at Worksmart to ask whether we wanted to be part of their first ever 2 day Virtual Conference and Exhibition, with plans for an exclusively digital learning experience to cover a multitude of issues to help firms thrive in these extraordinary times, I thought... what have we got to lose...


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Topics: Insider, regulation, FCA

Pointers for Call Centre Staff & Businesses facing COVID-19

Posted by Julie Pardy on June 9, 2020

Flexibility is key

Life is very different now from what it was just a few weeks ago. Businesses and their staff are facing great uncertainty, however one thing that is certain, is that as customers come to terms with the new normal, there will be rising levels of concern with regards to the provision of products and services from financial services providers.  This will give rise to a range of different questions and potential complaints. The UK are facing this challenge at a time of heightened emotions on all sides, where everyone is potentially vulnerable, not just customers, but also your staff and your business.

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Topics: complaints, regulation, FCA, DISP

Smaller Firms – In the shadows or under the spotlight?

Posted by Julie Pardy on May 26, 2020

I’ve heard it said before…  “The FCA have got bigger fish to fry, they aren’t going to be looking into how our business operates.  There are only 400 of us and we are not a fixed portfolio firm with a named supervisor. We think they have probably forgotten who we are since they authorised us…..”

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Topics: SM&CR

FCA – A transformation in the offing or just cosmetic change?

Posted by Julie Pardy on May 6, 2020

The FCA has recently published its business plan for 2020/21, setting out its strategic focus for the next three years.

As you might expect in the current climate, it’s shorter than usual, with a focus on potential market disruption caused by COVID-19, but still manages to convey key areas of concern.

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Topics: SM&CR

COVID-19, SM&CR and Regulatory flexibility!

Posted by Julie Pardy on May 5, 2020

Pandemic, Senior Manager Accountabilities and flexibility are not really a selection of words that anyone would have envisioned being joined together only a few months ago...

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Topics: SM&CR

The Do's & Don'ts of Delegation

Posted by Julie Pardy on October 28, 2019

CONCON 4.2 SC1: "You must take reasonable steps to ensure that the business of the firm for which you are responsible is controlled effectively"

"You can delegate authority but you can not delegate responsibility"

Former U.S. Senator Byron Dorgan

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Topics: SM&CR

Employee Competence (or is that Knowledge & Competence or even Training & Competence?)

Posted by Julie Pardy on September 23, 2019

KNOWLEDGE – “Facts, information and skills acquired through experience or education.  The theoretical or practical understanding of a subject”

COMPETENCE - “The ability to do something successfully or efficiently”

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Topics: SM&CR

Five key questions you need to answer for yourself in readiness for the SM&CR regulation:

  • Do you understand the full implications of the new regime?
  • Have you considered the impact of the regime on your business and your staff?
  • Do you understand the impacts of embedding the regime into business as usual?
  • Does your organisation appreciate the value of future proofing your systems and processes?
  • Are  you confident in your existing systems and processes to deliver SM&CR compliance?

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